Hacked, broken or abandoned sites restored, hardened and monitored, so it doesn’t happen twice.
Hacked, broken or abandoned sites restored, hardened and monitored, so it doesn’t happen twice.
Clean-up, root-cause fix and a report you can give to your client.
Access control, update policy and monitoring that stays in place.
Diagnosis and fixes for slow, flaky or failing sites.
Monthly care: updates, backups, monitoring and a person to call.
If your site has been hacked, is throwing errors or has gone down, I’ll get it back online, find out how it happened and close the hole so it doesn’t happen again. You’ll get a plain-English explanation of what went wrong and what was fixed - useful if you need to report it to a client.
Cleaning up malware is only half the job. I update or replace vulnerable plugins and themes, tighten user accounts and file permissions, put proper backups in place and set up monitoring, so you hear about small problems before they become big ones.
A slow site loses visitors and rankings. I find what’s actually causing it - heavy plugins, unoptimised images, slow database queries or poor hosting - and fix the cause, rather than bolting on another caching plugin.
Most support work is on sites I didn’t build. Whether the original developer has moved on or the agency behind it has closed, I’ll get to know the codebase, document how it works and become the person you can call.
Once your site is healthy, a monthly care plan keeps it that way: hosting, updates, backups, uptime and security monitoring, and a direct line to a senior developer when you need something changed.
Urgent recoveries usually start the same day. Email with “urgent” in the subject.
Yes. Monthly plans with updates, backups, monitoring and a direct line to me.
Yes. Most support work is on sites built by someone else.
Not if hardening and monitoring stay in place. That’s part of every recovery.
WordPress and WooCommerce make up most of it, but I also support custom PHP applications.
Access to the site and hosting, plus a short description of what’s wrong. If you’ve lost access, I can help you get it back.
Yes. I’ll migrate your site onto hosting I manage, with everything checked before the switch so there’s no downtime.
Yes. As long as there’s a backup or access to the server, there’s almost always a way back.
Tell me what you’re working on. I’ll tell you straight whether I’m the right person for it.
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